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IconEdit2 Frequently Asked Questions

How do I make transparent areas in my icon?

Use right mouse button to paint with "transparent" color. Areas painted with transparent color will be transparent in your saved icon files. By default, transparent color is white. If you want both white and transparent areas in your icon, then you should select another transparent color.

How do I make smooth edges in my icon?

Use "File | Save As..." menu command and select "TrueColor (32 bit) Icon - Auto Smooth Edges" icon format. The edges between transparent and non-transparent areas will be automatically smoothed (semi-transparent pixels added) so that your icon will have less sharp edges.

When you open such icon back with IconEdit2, semi-transparent pixels may have slightly different color. Thus, use this option only as final step of an icon production. Save your work copy as 32-bit or 24-bit icon without the Auto Smooth Edges option.

How do I create a multi-image icon file?

There are two ways to do that:

1. If you have one larger image: Use "File | Save As..." menu command, and select "Multi-Image Icon (*.ico)" file format. Smaller images will be created automatically and included into the resulting file.

2. If you have several single-image icon files prepared: Use "Help | Create Multi-Image Icon File..." menu command to combine them into one multi-image icon file.

What are the differences between Basic and Professional licenses?

Basic license allows to save 16x16, 32x32, and 48x48 icons only.
Professional license allows in addition to save 24x24, 64x64, 96x96, 128x128, and 256x256 icons.
All other features are identical.

What are the differences between Home use and Office use licenses?

Home use is personal and not for profit.
Office use is for business activities.
Technically there is no difference, it is a matter of honesty to purchase appropriate license.

What is online activation?

This is the second step after you enter your registration key. This is done to prevent multiple unauthorized registrations.

What are the limits and rules on multiple registrations?

One license allows using IconEdit2 by one user only. Thus online activation is restricted to one computer only by default. Number of activations from the same PC is not limited. If you have changed or upgraded your computer, and have problems with activation, please contact us.

If you are a company, and several of your employees should use IconEdit2, then you should purchase appropriate number of licenses.

Camera tool brings up a message box saying "Cannot open clipboard".

Make sure that you do not have some Clipboard-related software running, e.g. "Office Clipboard" feature of Microsoft Office XP. The Camera tool of IconEdit2 icon editor uses the Windows Clipboard. Software that makes Windows Clipboard work in a non-standard way may cause this problem.

How do I get drawing color from the screen outside the IconEdit2?

- Use Camera tool to make a snapshot of a screen area, which contains the needed color;
- Then use Color Thermometer tool to pick the needed color from IconEdit2 drawing area;
- Then click Undo button to restore your icon image.

My truecolor icons look wrong under Windows NT4.

Windows NT 4.0 does not support TrueColor icons. Save the icon in 256-color or 16-color format; or upgrade to the latest Windows version.

My registration code does not work.

Possibly you have upgraded from an older version of IconEdit2. For IconEdit2 v4.x-v5.x, the registration keys were changed. Contact us to get your new registration key. Please supply your order ID.

Camera tool causes IconEdit2 to close.

The common reason for this error is using an illegal registration code with IconEdit2 v2.3. Please download and install the latest version of IconEdit2 from here.

Can I save icons back into EXE or DLL file?

No. You can extract icons from EXE and DLL files, but you can save them only as ICO, BMP, GIF, TIFF, JPEG, and PNG files. To save the icon into an EXE or DLL you can use any resource editor like Borland Resource Workshop.

Can I create cursors with IconEdit2?

No. You can create TrueColor, 256-color and 16-color ICO files, multi-image ICO files, as well as GIF, TIFF, BMP, JPEG and PNG files.

"File|Send to AOL Instant Messenger™" menu command is not working.

Please check which AIM version you have installed. This command is working for AIM versions 5.x, 6.x, 7.x and should work for earlier versions of AIM made by AOL. If you are using Netscape version of AIM, then use AIM menu to set buddy icon.

IconEdit2 crashes my system.

IconEdit2 has been tested on various hardware and software systems, including Windows 7, Vista, XP, 200x, NT4, ME and 98. It has never crashed. Try the following:

Make sure you have installed the latest Microsoft certified version of your videocard driver. See the homepage of your videocard manufacturer, drivers section.
Get a fresh download of the latest IconEdit2 icon editor and reinstall it;
Virus-check your computer;
Do a hardware test - maybe you have unstable RAM or some other hardware problem;
If you are using Windows NT, make sure that you have the latest Service Pack installed.

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